If you'd like to get in touch, you have options! You can:

1. Fill out the form on our Contact Us page,

2. Email us at [email protected]

3. Call us at 312-410-8414

Yep! Every last one of them. 

We take our gluten free status very seriously and go above and beyond the industry standards to confirm the safety of our products. All our products are naturally 100% gluten free. We also do extensive finished-product gluten testing conducted by a third-party laboratory that is an AOAC International certified lab for gluten testing and competence.

To find our products at a store near you, check out our store locator.

You can also purchase our products online from:

Our website

Amazon

Thrive Market

Vitacost

iHerb

Lucky Vitamin

Hive

Target

Costco

Whole Foods

Instacart

To our Canadian customers, currently some of our products are available exclusively in Costco. If you're interested in trying our other products, we do sell to some online retailers that ship to Canada, like Lucky Vitamin, iHerb and Vitacost.

While we don't have control over what stores carry specific items, our goal is to make our products as easy to find as possible. If you can't find a specific product available locally, we hope you'll help us by telling your local store manager and you'd like them to carry our products.

Until then, you can purchase products you can't find locally our website, Amazon, Thrive Market, Vitacost, iHerb, or Lucky Vitamin. 

You can find all of the nutritional information for our products on our website. Just click here, then on whichever product interests you. Once you've clicked on a product, you'll see a photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label found on the side of the box.

Our crackers, cookies, and bars have a shelf life of 180 days (about 6 months) from production.

Our baking mixes have a shelf life of 1 year.

Because we use all natural ingredients and no artificial preservatives in our products, they have a shorter shelf life than some conventional products. 

We use all natural ingredients in our products and don't use any artificial preservatives, so we do not recommend you consume a product past the Best By date. Look for the Best By date on the top or bottom of the package.

We don’t typically send out coupons or product, however, we do have periodic sales on our products which we announce via our newsletter and social media channels.  If you subscribe to our newsletter and/or follow us on social media, you can keep up to date with our latest news, health tips, recipes, sales and giveaways. Click here to sign up for our newsletter.

If you placed an order on our website, is should be delivered within 3-10 days. Once tracking is available, you'll receive an email letting you know. If you have any questions in the meantime, feel free to contact us!

Unfortunately, we can only ship inside the US for right now. However, we do sell to some online retailers that ship internationally, like Lucky Vitamin, iHerb and Vitacost.

If and when we start shipping internationally, we'll make an announcement via our newsletter and social media. 

Dietary needs and restrictions are highly individualized. Given this, we cannot give medical dietary recommendations and would encourage speaking with your medical professional on what ingredients are suitable for you or the person you hope to serve. 

You can find all of the ingredient and nutritional information for our products on our website. Just click here, then on whichever product interests you. Below the main photo, you’ll find a photo of the nutritional panel found on the side of the box. Just click to enlarge.

Our citrus flour is dried and ground orange and lemon peel pulp.

Both of our extracts are non-GMO, soy-free and contain no corn carriers or derivatives. 

Our rosemary extract is unrefined and does not contain any alcohol. Instead, it's blended with sunflower oil and water.

Our vanilla extract is derived from non-GMO, cane-based alcohol.

Yes!

We at Simple Mills carefully source our ingredients and can confirm that our chocolate chips are completely vegan. They do not contain animal products or by-products, do not involve animal testing or finished product animal testing, and contain cane sugar not processed with with bone char.

All of our cocoa and chocolate products are dairy, soy, and lecithin-free! We are proud to share our supplier partner has a sustainability initiative, improving social and environmental welfare throughout the supply chain. 

Yes, the organic aged cheddar we use is vegetarian. There are no animal-derived enzymes in our organic cheese. 

Many of our products are Non-GMO Project Certified, and all of our ingredients are free of GMOs and in compliance with the FDA’s non-GMO labeling requirements. We have the documentation to prove it.

However, we are reevaluating the Non-GMO Project certification on our products because of the added cost to obtain this certification, which we want to avoid passing on to consumers. We want to keep our products affordable so that as many people as possible can realize the benefits of clean, nutritious eating.

While the Non-GMO Project Verified seal may be missing on some products, nothing about our “no GMO” policy has changed. We will never – ever – use a genetically modified ingredient. We will always have your non-GMO back – on every product in our portfolio. Enjoy in good health!

You can find all of the ingredients and nutritional information for our products on our website. Just click here, then on whichever product interests you. Once you've clicked on a product, you'll see a photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label found on the side of the box.

Note: The nutrition facts on our baking mixes are for the dry mix only. 

For specific allergen information by product line, click here. 

Please note that our allergen profiles are subject to change over time. If you have a life-threatening allergy, please periodically check back to view the up-to-date allergen chart at any given time. 

All Simple Mills products comply with industry standards for allergen controls, which includes segregating allergens during ingredient storage and production, conducting full allergen cleans between production runs, and testing for allergens on manufacturing equipment before use. 

The vast majority of our products are vegan or, in the case of our baking mixes, can be prepared vegan. These are the exceptions:

Farmhouse Cheddar Almond Flour Crackers (dairy)

Pop Mmms (dairy)

Soft Baked Bars (eggs & honey)

Honey Cinnamon Sweet Thins (honey)

Lemon Sweet Thins (honey)

In the colored box below the ingredients list, you'll find the word "Vegan" on most of our vegan products. We don't label our baking mixes vegan if they call for eggs or dairy in preparation, but the mix itself is vegan and we can tell you from experience that they are delicious when baked with vegan substitutes. If you need any suggestions for egg replacements, click here. 

The vast majority of our products are Paleo-friendly or, in the case of our baking mixes, can be prepared Paleo. These are the exceptions:

Farmhouse Cheddar Almond Flour Crackers

Any cookies, baking mixes, and bars with chocolate chips (this includes our Brownie Mix)

In the colored box below the ingredients list, you'll find "Paleo-friendly" on any of our Paleo-friendly products. 

All of our products are Orthodox Union (OU) Kosher Certified.

Our crackers are baked - never fried!

Our crackers contain organic, high oleic, expeller pressed sunflower oil. We spent a great deal of time developing our crackers -- from searching for the right ingredients, to making sure we can bake in large batches, to making sure they can stay fresh on shelf -- and we're always looking to improve wherever we can.

We chose high oleic sunflower oil with purpose, as it has a different composition than typical sunflower oil. Sunflower oil is mainly composed of polyunsaturated, omega-6 fatty acids (predominately linoleic acid) which, when consumed in excess, is linked to more inflammatory risk. However, high oleic sunflower oil has a higher percentage of heart-healthy monounsaturated, omega-9 fatty acids (predominately oleic acid), which research has found to have positive outcomes related to inflammatory disorders and immune modulation.

Expeller pressed sunflower oil allows us to avoid added chemical exposure used in the solvent extraction process. Instead, expeller pressing uses a press to gently extract the oil out of the seed. High oleic sunflower oil has excellent oxidative stability to maintain more of its nutritional properties throughout this pressing process. Additionally, the oil never gets anywhere near its smoking point during baking, thus preserving quality throughout the production process.

Choosing high oleic sunflower oil in our crackers is an intentional effort to meet flavor and texture desirability without compromising on our mission to provide consumers with nutritious options made with purposeful ingredients only and nothing artificial, ever.

The nutrition facts that are listed on the boxes only include the dry mix. Any added ingredients, such as eggs, oil, and other mix-ins may alter the nutritional information. 

Short answer: Nope! It's important to pasteurize our almonds to make them safe to eat, but instead of a chemical process using propylene oxide (better known as PPO), we treat our almonds with steam, relying on our good friend H2O to keep things clean. 

The following products use entirely blanched almond flour:

• Almond Flour Crackers (all flavors)
• All Purpose Baking Mix
• Pancake & Waffle Mix
• Vanilla Cake & Cupcake Mix

Our other mixes, cookies, and bars use varying ratios of blanched and un-blanched almond flour. 

We are committed to sourcing palm oil that has been safely and sustainably harvested. Our policy is to ensure that our palm is sourced from South America, is RSPO-IP (identity preserved) certified, and implements sustained yield agroforestry methods. Our supplier is EcoSocial-certified, assuring producers practice fair relations in trading socially and environmentally certified products.

Yes, our baking soda is the standard sodium bicarbonate and is not made with/from aluminum. 

You can use any oil of your choice, you'll just want to keep flavor in mind. Our team tends to favor coconut oil (for sweet mixes) or grapeseed oil (for a more neutral flavor, good for any of our mixes). 

You can use lemon juice in place of vinegar, using double the amount of vinegar required. 

If you need a non-acidic alternative, you can use 3/4 tsp of cream of tartar and 2 Tbsp of water. Combine the cream of tartar with the dry mix and blend well. In a separate bowl, combine the eggs, water and oil (remember to add the water instructed on the box, plus the 2 additional Tbsp to replace the liquid of the vinegar). Combine the dry and wet ingredients and continue as instructed on the box.

We wouldn't recommend using a bread machine for our mixes.

Bread machines are made to mix the dough for a substantial amount of time, then heat and bake. Yeast-leavened dough with gluten needs to be kneaded well in order to work in bread machines. Our mixes do not use these ingredients, so it's likely our breads would come out very dense if cooked in a bread maker.

When baking our cake or muffin mixes at high altitude, we recommend the following: 

• Increase water 2-3 TBSP
• Increase baking temperature by 15F
• Check for doneness around 5-8 minutes earlier than recommended

If you want to make one of our cake or muffin mixes in a 9x13 pan, you can use two boxes and follow the cake or loaf instructions (depending on the product). Bake for 35-40 minutes, with no foil on top. If more bake time is needed, add foil to prevent it from getting too dark. When ready, the center should bounce back when pressed and a toothpick should come out clean.

For mini-muffins or cupcakes, keep the recipe and temperature the same. Bake for 10 minutes and check for done-ness. If they still need more time, just watch them carefully and check every couple minutes.

You can make a double loaf with two boxes of Artisan Bread Mix. The recommended baking time for a double loaf is an hour and 15 minutes to an hour and 30 minutes at the same temperature.

Yes! If you are going to add bananas, we recommend adding no more than 2 mashed bananas and omitting the water, since the banana will add moisture.

To prepare:

Whisk eggs, then add in oil and mashed banana. Mix well.

Add dry mix and mix well. Batter will be thick! If it appears dry, add 1-2 TBSP additional water or more banana.

It may take longer to bake, so check for doneness by toothpick coming out mostly clean in center and/or it should bounce back when pressed in center.

It will be more moist with banana and will set up more as it cools.

For best results, we recommend not using muffin liners with our products. However, you'd like to use liners, spray with oil before pouring in the batter, and cool the muffins completely on a cooling rack before removing the liners.