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FREQUENTLY ASKED QUESTIONS

FAQ

How can we help you?

FAQ

Where are Simple Mills products made?

All Simple Mills products are made in North America (USA & Canada). 

How can I contact Simple Mills?

If you'd like to get in touch, you have options! You can:

1. Fill out the form on our Contact Us page,

2. Email us at [email protected]

3. Call us at 312-410-8414

Are your products gluten free?

Yep! Every last one of them. 

We take our gluten free status very seriously and go above and beyond the industry standards to confirm the safety of our products. All our products are naturally 100% gluten free. We also do extensive finished-product gluten testing conducted by a third-party laboratory that is an AOAC International certified lab for gluten testing and competence.

Where can I find & purchase Simple Mills products?

You can purchase our products on our website, and on Amazon. To find our products at a store near you, check out our store locator.

For the time being, our frostings are only available in stores. All stores are listed on our store locator, and we are adding new locations weekly.

I can't find one of your products in my local grocery store. How can I get it there?

While we don't have control over what stores carry specific items, our goal is to make our products as easy to find as possible. If you can't find a specific product available locally, we hope you'll help us by filling out this form and giving it to the store manager.

Where can I find nutritional information?

You can find all of the nutritional information for our products on our website. Just click here, then on whichever product interests you. Once you've clicked on a product, you'll see a photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label found on the side of the box.

hd.png

What's the shelf life of a Simple Mills product?

Our crackers, cookies, and bars have a shelf life of 180 days (about 6 months) from production.

Our baking mixes and frostings have a shelf life of 1 year.

Because we use all natural ingredients and no artificial preservatives in our products, they have a shorter shelf life than some conventional products. 

Can I eat a product beyond the "best by" date?

We use all natural ingredients in our products and don't use any artificial preservatives, so we do not recommend you consume a product past the Best By date. Look for the Best By date on the top or bottom of the package.

Do you send out free coupons?

We don’t typically send out coupons or product, however, we do have periodic sales on our products which we announce via our newsletter and social media channels.  If you subscribe to our newsletter and/or follow us on social media, you can keep up to date with our latest news, health tips, recipes, sales and giveaways. Click here to sign up for our newsletter.

How long does shipping take?

If you placed an order on our website, is should be delivered within 3-10 days. Once tracking is available, you'll receive an email letting you know. If you have any questions in the meantime, feel free to contact us!

Do you ship outside the US?

Unfortunately, we can only ship inside the US for right now. We’ll be sure to make an announcement for those of you looking for Simple Mills around the globe.

Is separation normal in the frosting?

Since our frosting is made using only natural ingredients some separation may occur. If this happens, simply stir to combine! 

Do you sell your frosting online?

Because our frostings are made with palm shortening and coconut oil, they can be sensitive to extremely warm environments. We offer the frostings through our online store September through April. In the warmer summer months, please check our store locator to find them locally.

Ingredients & Dietary Questions

How can we help you?

Ingredients & Dietary Questions

Are your products and ingredients non-GMO?

All of our ingredients are still free of GMOs and in compliance with the FDA’s non-GMO labeling requirements. We have the documentation to prove it. However, we are reevaluating the Non-GMO Project certification on our products because of the added cost to obtain this certification, which we want to avoid passing on to consumers. We want to keep our products affordable so that as many people as possible can realize the benefits of clean, nutritious eating.

While the Non-GMO Project Verified seal may be missing, nothing about our “no GMO” policy has changed. We will never – ever – use a genetically modified ingredient. We will always have your non-GMO back – on every product in our portfolio. Enjoy in good health!

Where can I find nutritional information and ingredients lists?

You can find all of the ingredients and nutritional information for our products on our website. Just click here, then on whichever product interests you. Once you've clicked on a product, you'll see a photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label found on the side of the box.

Note: The nutrition facts on our baking mixes are for the dry mix only. 

hd.png

Do your products contain allergens?

For specific allergen information by product line, click here. 

Please note that our allergen profiles are subject to change over time. If you have a life-threatening allergy, please periodically check back to view the up-to-date allergen chart at any given time. 

All Simple Mills products comply with industry standards for allergen controls, which includes segregating allergens during ingredient storage and production, conducting full allergen cleans between production runs, and testing for allergens on manufacturing equipment before use. 

Are your products vegan?

The vast majority of our products are vegan or, in the case of our baking mixes, can be prepared vegan. These are the exceptions:

Farmhouse Cheddar Almond Flour Crackers
Smoky BBQ Cheddar Almond Flour Crackers
Soft Baked Cookies

In the colored box below the ingredients list, you'll find the word "Vegan" on most of our vegan products. We don't label our baking mixes vegan if they call for eggs or dairy in preparation, but the mix itself is vegan and we can tell you from experience that they are delicious when baked with vegan substitutes. If you need any suggestions for egg replacements, click here

Which products are Paleo-friendly?

The vast majority of our products are Paleo-friendly or, in the case of our baking mixes, can be prepared Paleo. These are the exceptions:

Farmhouse Cheddar Almond Flour Crackers

Smoky BBQ Cheddar Almond Flour Crackers

Peanut Butter Soft Baked Cookies

Chunky Peanut Butter Soft Baked Bars

Any cookies, baking mixes, and bars with chocolate chips (this includes our Brownie Mix)

Organic Frostings


In the colored box below the ingredients list, you'll find "Paleo-friendly" on any of our Paleo-friendly products. 

Are your products Kosher?

All of our products are Orthodox Union (OU) Kosher Certified.

Are your crackers baked or fried?

Our crackers are baked - never fried!

Why sunflower oil?

We spent a great deal of time developing our crackers -- from searching for the right ingredients, to making sure we can bake in large batches, to making sure they can last long enough on the shelf (which is tricky when using such natural ingredients) -- and we're always looking to keep improving wherever we can.

Interestingly, we spent quite a long time discussing sunflower oil as a team. The sunflower oil that we use in our crackers is organic, physically extracted, and high-oleic, meaning it is not high in omega-6 as conventional sunflower oil. The oil in the cracker never gets anywhere near its smoking point during baking, thereby preserving the high level of quality throughout the production process. If you'd like to read more into our reasoning, check out Mark Sisson's explanation on Mark's Daily Apple

Are the baking mix nutrition facts for the mix only, or for the prepared products?

The nutrition facts that are listed on the boxes only include the dry mix. Any added ingredients, such as eggs, oil, and other mix-ins may alter the nutritional information. 

Are your almonds sprayed with PPO?

Short answer: Nope! It's important to pasteurize our almonds to make them safe to eat, but instead of a chemical process using propylene oxide (better known as PPO), we treat our almonds with steam, relying on our good friend H2O to keep things clean. 

Do you use blanched almonds?

The following products use entirely blanched almond flour:

Almond Flour Crackers (all flavors)
Chocolate Chip Cookie Mix
Artisan Bread Mix
Pancake & Waffle Mix
Pizza Dough Mix
Vanilla Cake & Cupcake Mix

 

Our other mixes, cookies, and bars use varying ratios of blanched and un-blanched almond flour. 

 

Is there corn in the powdered sugar in your frosting?

In our frosting, we use organic powdered sugar that comes from pure cane sugar. There is no corn in the powdered sugar.

Do you use hydrogenated oils in your frosting?

Our organic palm shortening is produced without hydrogenation.  Our process cools organic palm oil to specific  temperatures and then we separate the solidified portions.  These solids then become our palm shortening.

Is your palm oil ethically sourced?

We use certified responsibly sourced palm oil that ensures safe and sustainable harvesting. Our palm oil is RSPO-certified and implements sustained yield agroforestry methods. Our supplier is EcoSocial-certified, assuring producers practice fair relations in trading socially and environmentally certified products.

Is your baking soda aluminum-free?

Yes, our baking soda is the standard sodium bicarbonate and is not made with/from aluminum. 

Baking Mix Preparation Questions

How can we help you?

Baking Mix Preparation Questions

What can I use as an egg replacement?

There are a lot of great egg replacement options for our products, but each product behaves a little differently, so we've created a chart with the best options for each mix.

Please keep in mind that the recipes on the back of the box were created with egg in mind. Therefore replacing the egg will slightly alter the taste and texture.

 

Product

Best Option 1

2nd Best Option

Notes

Pancake & Waffle

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 3 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

Banana

 

1 Egg = ¼ cup mashed banana

 

 

 

 

 

Banana: Batter will be dense

Brownie

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 1.5 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

N/A

 

Sets up best when fully cooled.

 

 

 

 

 

 

Chocolate Chip Cookie

Use instructions from the box that does not call for an egg

(1 Egg = 3Tbsp Dairy/Non-Dairy Milk)

N/A

 

 

 

 

 

 

 

Vanilla Cupcake & Cake

 

Neat Egg

 

1 Egg = 1 Tbsp Neat Egg + 2 Tbsp Water

 

Club Soda

 

Add ½ cup club soda of choice to the full box along with the vanilla extract (will NOT need to add in the water and oil listed in the instructions).

Neat Egg: You may want to add up to an additional 4 Tbsp water to batter if very thick (everything else stays the same). Bake at 325F for 30 minutes.

 

Club Soda: For best results, whisk and place in oven quickly. Bate at 325F for 30 minutes.

 

 

 

 

 

Chocolate Muffin & Cake

Neat Egg

 

1 Egg = 1 Tbsp Neat Egg + 2 Tbsp Water

 

Banana

 

1 Egg = ¼ cup mashed banana

 

Neat Egg: Add in 1/3 cup water instead of 2/3 as said in directions (everything else stays the same). Bakes at 325F for 30 minutes.

Banana: Half the oil but kept everything else the same. Bakes at 350 for 30 min.

 

 

 

Banana Muffin & Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

Banana

 

1 Egg = ¼ cup mashed banana

Fleggs: Bake for 35 min at 350F. Wait to cool before removing from liner.

 

Banana: Bake for 20 minutes at 350F.

 

 

Pumpkin Muffin & Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

Pumpkin Puree

 

1 Egg = ¼ cup pumpkin puree (Do NOT add in oil)

Fleggs: Bake for 35 minutes at 325F.

 

Pumpkin Puree: Baked for 30-35 minutes at 325F.

 

 

 

Artisan Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2.5 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

N/A

Fleggs: Flatbread also worked well using this fleggs option.

 

 

 

 

 

 

Apple Cinnamon Muffin & Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2 Tbsp Water

 

Mix Flegg and let sit at least 5 min

Applesauce

 

1 Egg = ¼ Cup applesauce

Fleggs: Bake at 350F for 20 minutes or until middle is cooked thoroughly.

 

Applesauce: Bake at 350F for 25 minutes. Let cool completely before eating. Would not recommend over fleggs (ends up with a wetter texture).

 

Can I use a different oil than what is recommended on the box?

For the most part you can substitute other oils, but you should consider flavor when choosing your oils. Coconut oil, for example, has a slight coconut flavor, while olive oil lends a slightly savory flavor.

Do you have high-altitude instructions?

Nope, our mixes will cook the same no matter the altitude.

What can I use as a vinegar replacement?

You can use lemon juice in place of vinegar, using double the amount of vinegar required. 

If you need a non-acidic alternative, you can use 3/4 tsp of cream of tartar and 2 Tbsp of water. Combine the cream of tartar with the dry mix and blend well. In a separate bowl, combine the eggs, water and oil (remember to add the water instructed on the box, plus the 2 additional Tbsp to replace the liquid of the vinegar). Combine the dry and wet ingredients and continue as instructed on the box.

How can I prevent the muffins from sticking to the muffin liners?

For best results, we recommend not using muffin liners with our products. However, you'd like to use liners, spray with oil before pouring in the batter, and cool the muffins completely on a cooling rack before removing the liners. 

FAQ

How can we help you?

Ingredients & Dietary Questions

How can we help you?

Baking Mix Preparation Questions

How can we help you?

FAQ

Where are Simple Mills products made?

All Simple Mills products are made in North America (USA & Canada). 

How can I contact Simple Mills?

If you'd like to get in touch, you have options! You can:

1. Fill out the form on our Contact Us page,

2. Email us at [email protected]

3. Call us at 312-410-8414

Are your products gluten free?

Yep! Every last one of them. 

We take our gluten free status very seriously and go above and beyond the industry standards to confirm the safety of our products. All our products are naturally 100% gluten free. We also do extensive finished-product gluten testing conducted by a third-party laboratory that is an AOAC International certified lab for gluten testing and competence.

Where can I find & purchase Simple Mills products?

You can purchase our products on our website, and on Amazon. To find our products at a store near you, check out our store locator.

For the time being, our frostings are only available in stores. All stores are listed on our store locator, and we are adding new locations weekly.

I can't find one of your products in my local grocery store. How can I get it there?

While we don't have control over what stores carry specific items, our goal is to make our products as easy to find as possible. If you can't find a specific product available locally, we hope you'll help us by filling out this form and giving it to the store manager.

Where can I find nutritional information?

You can find all of the nutritional information for our products on our website. Just click here, then on whichever product interests you. Once you've clicked on a product, you'll see a photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label found on the side of the box.

hd.png

What's the shelf life of a Simple Mills product?

Our crackers, cookies, and bars have a shelf life of 180 days (about 6 months) from production.

Our baking mixes and frostings have a shelf life of 1 year.

Because we use all natural ingredients and no artificial preservatives in our products, they have a shorter shelf life than some conventional products. 

Can I eat a product beyond the "best by" date?

We use all natural ingredients in our products and don't use any artificial preservatives, so we do not recommend you consume a product past the Best By date. Look for the Best By date on the top or bottom of the package.

Do you send out free coupons?

We don’t typically send out coupons or product, however, we do have periodic sales on our products which we announce via our newsletter and social media channels.  If you subscribe to our newsletter and/or follow us on social media, you can keep up to date with our latest news, health tips, recipes, sales and giveaways. Click here to sign up for our newsletter.

How long does shipping take?

If you placed an order on our website, is should be delivered within 3-10 days. Once tracking is available, you'll receive an email letting you know. If you have any questions in the meantime, feel free to contact us!

Do you ship outside the US?

Unfortunately, we can only ship inside the US for right now. We’ll be sure to make an announcement for those of you looking for Simple Mills around the globe.

Is separation normal in the frosting?

Since our frosting is made using only natural ingredients some separation may occur. If this happens, simply stir to combine! 

Do you sell your frosting online?

Because our frostings are made with palm shortening and coconut oil, they can be sensitive to extremely warm environments. We offer the frostings through our online store September through April. In the warmer summer months, please check our store locator to find them locally.

Ingredients & Dietary Questions

Are your products and ingredients non-GMO?

All of our ingredients are still free of GMOs and in compliance with the FDA’s non-GMO labeling requirements. We have the documentation to prove it. However, we are reevaluating the Non-GMO Project certification on our products because of the added cost to obtain this certification, which we want to avoid passing on to consumers. We want to keep our products affordable so that as many people as possible can realize the benefits of clean, nutritious eating.

While the Non-GMO Project Verified seal may be missing, nothing about our “no GMO” policy has changed. We will never – ever – use a genetically modified ingredient. We will always have your non-GMO back – on every product in our portfolio. Enjoy in good health!

Where can I find nutritional information and ingredients lists?

You can find all of the ingredients and nutritional information for our products on our website. Just click here, then on whichever product interests you. Once you've clicked on a product, you'll see a photo of the front of the package. Below are smaller photos you can click to enlarge, including photos of the nutritional label found on the side of the box.

Note: The nutrition facts on our baking mixes are for the dry mix only. 

hd.png

Do your products contain allergens?

For specific allergen information by product line, click here. 

Please note that our allergen profiles are subject to change over time. If you have a life-threatening allergy, please periodically check back to view the up-to-date allergen chart at any given time. 

All Simple Mills products comply with industry standards for allergen controls, which includes segregating allergens during ingredient storage and production, conducting full allergen cleans between production runs, and testing for allergens on manufacturing equipment before use. 

Are your products vegan?

The vast majority of our products are vegan or, in the case of our baking mixes, can be prepared vegan. These are the exceptions:

Farmhouse Cheddar Almond Flour Crackers
Smoky BBQ Cheddar Almond Flour Crackers
Soft Baked Cookies

In the colored box below the ingredients list, you'll find the word "Vegan" on most of our vegan products. We don't label our baking mixes vegan if they call for eggs or dairy in preparation, but the mix itself is vegan and we can tell you from experience that they are delicious when baked with vegan substitutes. If you need any suggestions for egg replacements, click here

Which products are Paleo-friendly?

The vast majority of our products are Paleo-friendly or, in the case of our baking mixes, can be prepared Paleo. These are the exceptions:

Farmhouse Cheddar Almond Flour Crackers

Smoky BBQ Cheddar Almond Flour Crackers

Peanut Butter Soft Baked Cookies

Chunky Peanut Butter Soft Baked Bars

Any cookies, baking mixes, and bars with chocolate chips (this includes our Brownie Mix)

Organic Frostings


In the colored box below the ingredients list, you'll find "Paleo-friendly" on any of our Paleo-friendly products. 

Are your products Kosher?

All of our products are Orthodox Union (OU) Kosher Certified.

Are your crackers baked or fried?

Our crackers are baked - never fried!

Why sunflower oil?

We spent a great deal of time developing our crackers -- from searching for the right ingredients, to making sure we can bake in large batches, to making sure they can last long enough on the shelf (which is tricky when using such natural ingredients) -- and we're always looking to keep improving wherever we can.

Interestingly, we spent quite a long time discussing sunflower oil as a team. The sunflower oil that we use in our crackers is organic, physically extracted, and high-oleic, meaning it is not high in omega-6 as conventional sunflower oil. The oil in the cracker never gets anywhere near its smoking point during baking, thereby preserving the high level of quality throughout the production process. If you'd like to read more into our reasoning, check out Mark Sisson's explanation on Mark's Daily Apple

Are the baking mix nutrition facts for the mix only, or for the prepared products?

The nutrition facts that are listed on the boxes only include the dry mix. Any added ingredients, such as eggs, oil, and other mix-ins may alter the nutritional information. 

Are your almonds sprayed with PPO?

Short answer: Nope! It's important to pasteurize our almonds to make them safe to eat, but instead of a chemical process using propylene oxide (better known as PPO), we treat our almonds with steam, relying on our good friend H2O to keep things clean. 

Do you use blanched almonds?

The following products use entirely blanched almond flour:

Almond Flour Crackers (all flavors)
Chocolate Chip Cookie Mix
Artisan Bread Mix
Pancake & Waffle Mix
Pizza Dough Mix
Vanilla Cake & Cupcake Mix

 

Our other mixes, cookies, and bars use varying ratios of blanched and un-blanched almond flour. 

 

Is there corn in the powdered sugar in your frosting?

In our frosting, we use organic powdered sugar that comes from pure cane sugar. There is no corn in the powdered sugar.

Do you use hydrogenated oils in your frosting?

Our organic palm shortening is produced without hydrogenation.  Our process cools organic palm oil to specific  temperatures and then we separate the solidified portions.  These solids then become our palm shortening.

Is your palm oil ethically sourced?

We use certified responsibly sourced palm oil that ensures safe and sustainable harvesting. Our palm oil is RSPO-certified and implements sustained yield agroforestry methods. Our supplier is EcoSocial-certified, assuring producers practice fair relations in trading socially and environmentally certified products.

Is your baking soda aluminum-free?

Yes, our baking soda is the standard sodium bicarbonate and is not made with/from aluminum. 

Baking Mix Preparation Questions

What can I use as an egg replacement?

There are a lot of great egg replacement options for our products, but each product behaves a little differently, so we've created a chart with the best options for each mix.

Please keep in mind that the recipes on the back of the box were created with egg in mind. Therefore replacing the egg will slightly alter the taste and texture.

 

Product

Best Option 1

2nd Best Option

Notes

Pancake & Waffle

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 3 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

Banana

 

1 Egg = ¼ cup mashed banana

 

 

 

 

 

Banana: Batter will be dense

Brownie

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 1.5 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

N/A

 

Sets up best when fully cooled.

 

 

 

 

 

 

Chocolate Chip Cookie

Use instructions from the box that does not call for an egg

(1 Egg = 3Tbsp Dairy/Non-Dairy Milk)

N/A

 

 

 

 

 

 

 

Vanilla Cupcake & Cake

 

Neat Egg

 

1 Egg = 1 Tbsp Neat Egg + 2 Tbsp Water

 

Club Soda

 

Add ½ cup club soda of choice to the full box along with the vanilla extract (will NOT need to add in the water and oil listed in the instructions).

Neat Egg: You may want to add up to an additional 4 Tbsp water to batter if very thick (everything else stays the same). Bake at 325F for 30 minutes.

 

Club Soda: For best results, whisk and place in oven quickly. Bate at 325F for 30 minutes.

 

 

 

 

 

Chocolate Muffin & Cake

Neat Egg

 

1 Egg = 1 Tbsp Neat Egg + 2 Tbsp Water

 

Banana

 

1 Egg = ¼ cup mashed banana

 

Neat Egg: Add in 1/3 cup water instead of 2/3 as said in directions (everything else stays the same). Bakes at 325F for 30 minutes.

Banana: Half the oil but kept everything else the same. Bakes at 350 for 30 min.

 

 

 

Banana Muffin & Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

Banana

 

1 Egg = ¼ cup mashed banana

Fleggs: Bake for 35 min at 350F. Wait to cool before removing from liner.

 

Banana: Bake for 20 minutes at 350F.

 

 

Pumpkin Muffin & Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

Pumpkin Puree

 

1 Egg = ¼ cup pumpkin puree (Do NOT add in oil)

Fleggs: Bake for 35 minutes at 325F.

 

Pumpkin Puree: Baked for 30-35 minutes at 325F.

 

 

 

Artisan Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2.5 Tbsp water

 

Mix Flegg and let sit at least 5 min

 

N/A

Fleggs: Flatbread also worked well using this fleggs option.

 

 

 

 

 

 

Apple Cinnamon Muffin & Bread

Fleggs (flax "eggs")

 

1 Egg = 1 Tbsp flax meal + 2 Tbsp Water

 

Mix Flegg and let sit at least 5 min

Applesauce

 

1 Egg = ¼ Cup applesauce

Fleggs: Bake at 350F for 20 minutes or until middle is cooked thoroughly.

 

Applesauce: Bake at 350F for 25 minutes. Let cool completely before eating. Would not recommend over fleggs (ends up with a wetter texture).

 

Can I use a different oil than what is recommended on the box?

For the most part you can substitute other oils, but you should consider flavor when choosing your oils. Coconut oil, for example, has a slight coconut flavor, while olive oil lends a slightly savory flavor.

Do you have high-altitude instructions?

Nope, our mixes will cook the same no matter the altitude.

What can I use as a vinegar replacement?

You can use lemon juice in place of vinegar, using double the amount of vinegar required. 

If you need a non-acidic alternative, you can use 3/4 tsp of cream of tartar and 2 Tbsp of water. Combine the cream of tartar with the dry mix and blend well. In a separate bowl, combine the eggs, water and oil (remember to add the water instructed on the box, plus the 2 additional Tbsp to replace the liquid of the vinegar). Combine the dry and wet ingredients and continue as instructed on the box.

How can I prevent the muffins from sticking to the muffin liners?

For best results, we recommend not using muffin liners with our products. However, you'd like to use liners, spray with oil before pouring in the batter, and cool the muffins completely on a cooling rack before removing the liners.